Modern cars are typically quite reliable and are typically not overly prone to breaking down easily. However, any driver must learn the indicators of an unprofessional towing service, and be in a position to recognize a standard one. Envision a situation similar to this one:
It’s a morning like any other. However, your car is not feeling as enthusiastic as yourself about work that afternoon and it decides to crack down. Whether it’s some kind of a mechanical failure in the motor, a flat tire or there is something wrong with the electronics, it just won’t start and this newfound predicament is now preventing your excursion to get the job done.
This is the second when you need to call a towing service supplier (if you don’t learn how to fix the glitch yourself). But there’s only one problem: not all towing companies on the market are created equal. So, how do you know the towing agency you called is an expert one?
Easy, together with the subsequent 4 signs of an unprofessional towing service.
As soon as your car breaks down and you get stuck on the road with a damaged automobile, among the most crucial things which you will need is a fast response from a towing company. Now, though there is no official guideline when it comes to how fast towing assistance must reach the sight, however, the delay of around half an hour is generally considered normal, depending on your location, needless to say.
It follows that any delay longer than 30 minutes is an indication of unprofessional service and is usually considered unacceptable.
Unkempt Look Of The Technician
Just as it is with nearly any other business on the market, the overall look of the staff should always be on stage. Yes, we know that towing is not exactly the cleanest job on the planet, but any company that requires appropriate care of their clients must also be sure its staff is constantly of presentable look.
So, in the event the work clothes of the mechanic which arrived at the site has spots on it and is quite dirty, or even has pieces that are torn and patched up, it likely means the towing company you picked is not the best one on the market. Untidy appearance is virtually always a visible type of disrespect towards your customers, regardless of the line of job you’re in.
Towing Vehicle And Equipment In Bad Shape
Much more significant than the overall look of the technicians is the condition of the towing and truck equipment. The tow truck should be in good shape and it has to look like it’s passed its annual inspection. The quality of the equipment has to be high and if you become aware of any rust, debris or dirt on the towing car (or in the vehicle), it usually means the towing service you picked is unprofessional and you should avoid calling them in the future.
Inexperienced Towing Technicians
Should you notice that the technician is being nervous, anxious, and is avoiding answering your queries, in most cases it means that he or she’s lacking towing expertise, knowledge and professionalism.
So, next time you find yourself in an emergency situation on the street and you require towing services, make sure you start looking for the abovementioned signs when the assistance arrives.
But if you want to actually be sure you are in good hands, we at Fidelity Towing offer assistance you can trust. Our towing and recovery professionals are experienced technicians that will offer a swift response and top-notch service to our Detroit-area clients.